Terms & Conditions

Last updated: 18 October 2026

These terms apply to every booking with LP Luxury Detailing ("we", "us"), a mobile car detailing business based in Aston Clinton, Buckinghamshire. By making a booking, you agree to these terms. They don't affect your statutory rights as a consumer.

Bookings

You can book online, by phone on 07394 082896 or by email at lpluxurydetailing@hotmail.com. Your booking is confirmed once you receive a confirmation from us.
Please choose the package that best matches your vehicle's condition. If you're not sure, send us a few photos and we'll advise you.
Paint correction and ceramic coating are full-day jobs. They are the only booking we take that day.

Prices

Prices shown on our website are starting prices and depend on your vehicle's size and condition.
Excessive pet hair, staining, mould, sand or heavy contamination may need extra time and cost. We will always agree any extra cost with you before we start the work.

Payment

Payment is taken when you book online, unless we have agreed otherwise with you.
Card payments are processed securely through our website. We also accept other payment methods by prior arrangement.

Cancelling or rescheduling

Please give us at least 72 hours' notice if you need to cancel or move your booking. You can do this through your booking confirmation or by contacting us.
Within 72 hours of your appointment, please call or message us directly. Late cancellations and missed appointments stop us offering that slot to other customers, so we may not be able to refund payments made for that booking.
If we can't reach your vehicle at the booked time, or it isn't available, this counts as a missed appointment.
If we need to cancel or reschedule, for example because of bad weather or illness, we will contact you as soon as possible to rearrange, free of charge, or give you a full refund if you prefer.

Weather

Polishing, paint correction and ceramic coating need dry, suitable conditions. If the weather isn't right, we will rearrange your booking at no charge. For other services, we may rearrange if conditions are unsafe or would affect the result.

On the day

Please make sure we have safe, legal space to work around your vehicle, at your home or workplace, with permission to work there if it isn't your property.
Please remove valuables and personal belongings before we arrive. We can't accept responsibility for items left in the vehicle.
Let us know before we start about any existing damage, aftermarket parts, wraps, loose trim or delicate surfaces.

Paint correction and ceramic coating

Paint correction removes most swirl marks and light scratches, but we can't guarantee removal of every defect. Very deep scratches and stone chips may remain, and we won't remove more clear coat than is safe for your paint. We will tell you what's achievable before we start.
Ceramic coating lifespans (1, 2, 3, 5 or 8 years) are a guide, not a guarantee. Real-world lifespan depends on how the vehicle is used, stored, washed and maintained. We will give you aftercare advice.
A coated car can still get stone chips and scratches. Avoid automatic brush car washes.

Monthly maintenance plan

To join the plan, your vehicle first needs a deep clean package so it's at the right standard for ongoing maintenance.
Please give at least 48 hours' notice to reschedule a plan visit. Without enough notice, that visit may be forfeited.
You can cancel the plan at any time. Payments already taken are non-refundable, including for the rest of the current month.

Our responsibility

We carry out all work with reasonable care and skill, using professional products and methods.
We inspect your vehicle before we start. We are not responsible for existing damage or faults, or for problems caused by existing wear, previous repairs, poor-quality paint or faulty parts.
If you are unhappy with any part of our work, please tell us within 48 hours so we can come back and put it right.

Photos

We may take before and after photos of your vehicle, as explained in our Privacy Policy. Tell us if you'd prefer we didn't use photos of your car.

General

These terms are governed by the law of England and Wales. We may update them from time to time; the version on this page when you book is the one that applies.